The Desktop Administrator will have to: Contribute to the IT infrastructure transformation, which consists of putting in place solutions to take advantage of opportunities provided by new technologies (Cloud, Application virtualization …).
The main topics are - Harmonize Workplace for all users (One workstation for all users) - Offer an up-to-date workstation - Define the right technology and architecture to implement in the framework of infrastructure and applications strategy. - Advice and suggest innovative solutions when relevant - Contribute to the Workstation evolution and support by ensuring a stable and scalable master that integrate security policy
Main activities - Ensure the enhancement of Workstation Master - Write Procedure and technical documentations for Helpdesk - Manage incident escalation from different support team - Compare different Master used ( Corp & Bu) and make recommendations to align service and create synergy - Contribute to the build of an end-user service catalog in collaboration with Helpdesk - Advice, propose and validate technical solutions to make Workstation evolution easiest as possible

The IS Department (35 collaborators) is looking for a Senior Desktop Administrator. Whose challenges are propose and implement innovative solutions with a real business value and improve process and knowledge transfer to support team.